Encounters with incompetence

On the phone with RCN tech support:

Me: "My mom just got a new eMac, and she can't connect to your SMTP server."
Him: "Uhhh...an eMac?"
Me: "A Macintosh."
Him: "Oh, an Apple. See, in the computer world, 'emac' can mean all sorts of things. It's an editor, and the first computer after WWII was called ENIAC. There's a bit of free trivia for you."

I, of course, worked down the hall from ENIAC at UPenn, but why tell him that? In "the computer world," we gloss over things like that. (The server issue, incidentally, is still unresolved.)

Then, at dinner with my mom:

Mom: "How do I open these little gifts people send me?"
Me: "Gifts?"
Mom: "Little gift pictures, like of angels or trees. You know how most pictures say J-P-G? These say G-I-F. That stands for gift, right?"

In happier news, remember this entry of mine? The Big Daddy CD that's worth up to $100? I found it in a used CD bin for $4 today. Any suggestions on the best way to sell it? (We also picked up some Cranberries, Rasputina, Beatles, New Hampshire contra music, R.E.M., Simple Minds, and Crowded House...all for $40!)